imprology
imprology

Terms and Conditions

Privacy

Online booking transactions are executed by Paypal and we do not access or store your banking details.

Concession

Concession for NHS, equity members, full-time students, low earners, the unwaged and imprology students who took a course with us in the past two months, excluding taster. Please supply proof if asked.

Free taster

If you want to offer a free taster to a friend, simply leave a testimonial on imprology's Facebook or Google page and get in touch.

Satisfaction

If you don't enjoy your first class with us, contact us within 24 hours to get a full and unconditional refund. We also offer a partial refund if you book a cycle of classes, enjoy the first one but feel it's not for you. In which case, contact us within 24 hours, and we will only charge you for a taster, refunding the rest of your booking fee.

To cancel or reschedule your booking

Please give us notice at least 30 days before the start of your course, by email, stating your name, contact details and your course's reference. We will refund cancellations in full to the account initially charged, or transfer the booking onto another course of your choosing, at no extra cost. If you give us notice between 30 and 15 days before the start of your course, we will apply a £15 cancellations or rescheduling fee. No refund or rescheduling will be considered after this time limit or if you don't show up.

Should we need to cancel

Should any unforeseeable event force us to cancel a class or a series of classes, you will be offered the choice between an alternative class or a full refund. No refund or alternative will be available if a course is disrupted by an Act Of God.

Zootrophice rehearsal, London, 2017


 
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Photo credit: Daniel Anderson, Joze Far, Sophie Bess, Remy Bertrand