| Home Contact Map Workshops Games Resources Corporate Community |
|
Teamwork
Innovation Conflict resolution Failing to learn Change Agents Change and creativity Performance Learning to learn |
Improvisation for Conflict Resolution
Using Improvisation to Develop Conflict Resolution Skills (Free after quick registration)
by Debra Gerardi - Mediate.com, September 2001 All rights reserved. Part One of this article outlined the basic skills necessary for creative problem solving and intuitive conflict resolution. Part Two looks at the principles of improvisation and some of the games that can be used to teach listening, agreement, collaboration, and acceptance. Summary There are oodles of training programs for teaching negotiation and mediation skills. One of the most widely read books, Getting to Yes, looks at a four step process for facilitating negotiation. Developing personal skills for resolving conflict is an important first step before mastering processes of any kind. How to teach the skills of listening and agreement can be challenging. It is important to “show” and not “tell” students the skills of listening, intuiting, and problem solving. The use of improvisation games can facilitate the training process and help mediators, negotiators and parties in “Getting to Yes, And…”
|
